Career Advisor

ORGANIZATION OVERVIEW 

Family & Child Empowerment Services (FACES) SF provides families who live and work in San Francisco with high-quality early childhood education and enrichment; job support, training, and placement; and comprehensive family support services and referrals. Our mission is to empower families who live and work in San Francisco to transform their futures through evidence-based educational and economic opportunities. 

Position Summary 

The FACES SF Career Advisor is a talented individual who is committed to envisioning and actualizing creative solutions that will help low-income individuals and families become socioeconomically self-sufficient in the Bayview area. The Career Advisor provides a wealth of useful information in key areas such as career discovery and planning, interviewing skills, resume writing and more within our Workforce Development team. Career Advisors work one-on-one with individual job seekers; playing an important role as a mentor in helping these individuals shape their futures. Interaction with our diverse and dynamic community in an affirming, positive environment allows you to showcase your interpersonal communication talents to work in coaching and guiding our clients. This is a full time, non-exempt position and reports directly to the Workforce Program Manager.

What You’ll Do 

  • Manage a constant and diverse caseload of clients 
  • Meet with clients to intake their education, experience, skill levels and areas of interests
  • Interview clients one-to-one or in small groups to discuss career options and pathways to success.
  • Provide advice and feedback on applications, job searching and interview skills 
  • Work with clients to create, structure and revise resumes, utilizing word-processing software (Microsoft Word) 
  • Analyze local labor market’s needs and research available employment and training opportunities
  • Develop and maintain effective working relationships with employment service providers
  • Facilitate case management and career counseling for eligible participants 
  • Lead resume, job search, and interviewing workshops for clientele – record, enter data from workshops 
  • Assess, survey and log demographic information from candidates and employers 
  • Maintain client records by updating their files with changes, progress and goals reached
  • Scan, copy, email and fax documents for clients. 
  • Answer, assess and transfer calls at the front desk (As needed)
  • Assist in groups, community events, facilitate interaction among clients and involvement in the participating programs 
  • Participate in regular staff meetings, staff development training and other community meetings
  • Attend weekly check-in meetings with the Program Manager to discuss progress and issues 

Qualifications 

You have a solid mix of the following knowledge, ability, skills, and experience: 

  • Two or more years experience in vocational and educational programming ability to teach job readiness skills, provide job coaching/retention services to clients 
  • Ability to act as a resource for customers, provide customer service and guidance in a helpful manner and work effectively with diverse groups of people at various levels both inside and outside the organization 
  • Capability to create and maintain positive and proactive relationships with clients, vendors coworkers and the surrounding community 
  • Possess excellent written and verbal communication skills with a focused emphasis on customer service 
  • Proficient in computer navigation, communication, MS Office and client database systems
  • Knowledge of and connections to San Francisco area businesses, job-related government programs, and community services for low-income families (preferred) 
  • Multilingual (Cantonese/Mandarin or Spanish) preferred 
  • Ability to meet required state, federal, local, and CDC standards (including but not limited to fingerprint clearance, negative TB test, First Aid, CPR)
  • A deep commitment to aligning all program practices to FACES SF values, especially around equity, inclusion, and belonging for all our stakeholder 
  • Strong passion for and a desire to humbly reflect and grow in pursuit of our mission
  • A sense of humor- we believe joy and justice go hand in hand!

What We Offer 

  • Hourly rate $28.85 – $33.00 based on experience
  • Healthcare premiums 100% paid for employees and 25% paid for dependents
  • Three weeks of vacation, twelve sick days, paid holidays, including one-week winter closure between Christmas and New Year’s
  • A retirement plan with employer match up to 7% of your salary
  • A chance to positively impact the lives of young children and their families
  • A fun, dynamic and collaborative working environment
  • Opportunity to join a movement to achieve educational, economic, and racial justice!

To apply: Please send your resume and brief note re: your interest in this role to jobs@facessf.org

FACES SF is a welcoming space for all. We embrace diversity in all forms- race, gender identity, sexuality, country of origin, religion, or ability. Candidates with diverse backgrounds are strongly encouraged to apply. 

FACES SF is an Equal Employment Opportunity Employer.