Family Support Specialist


Job Summary

The Family Support Specialist is an integral part of our Student and Family Support Program, serving children ages 1.5 through 12 years old. Our Student Support Team of mental health professionals offers counseling for students and their families. The Family Support Specialist has an in-depth understanding of the challenges of our families and children, the ability to provide trauma-informed child, individual and family therapy, and the experience to facilitate a range of community and family support services as needed. We are looking for an individual who can form good working relationships with people, is enthusiastic about working with children and families, and has a non-judgmental attitude when working with clients.

Responsibilities and Duties

  • Provide trauma-informed therapy and crisis management for students, and individual, family and/or group therapy for parents/families as appropriate

  • Collaborate with clients in assessing their needs, developing action plans toward meeting client goals, making appropriate referrals to community resources, facilitating linkage to services and follow-up with client paperwork

  • Coordinate and/or facilitate parent support groups and/or workshops, such as child development, stress management, money management, etc. as needed

  • Provide classroom milieu therapeutic support as appropriate

  • Collaborate with teachers, staff, administrators, FACES SF programs and community agencies to support student well-being and ensure continuity of care

  • Document all client contact, action plans, and summary of client progress

  • Meet in weekly individual and group supervision with supervisor and team members to discuss client activities, and any relevant issues

  • Monitor and/or coordinate weekly and monthly family engagement activities, parent workshops and community 

  • Monitor and/or coordinate workshops to address the challenges faced by our families and strengthen their knowledge of and access to community resources

  • Actively participate in and document family engagement activities as needed

 Qualifications and Skills

  • Masters degree in Social work, Psychology or related field from an accredited college or university. MFT, AMFT, ALPCC, ASW or LCSW preferred.

  • Must be registered with BBS.

  • Minimum of two years of experience in providing child and/or family therapy to complex populations

  • Minimum of two years of experience working with low-income families in a social service setting

  • Demonstrated knowledge of issues facing low-income families

  • Demonstrated knowledge of parenting challenges, child development, children and families with special needs, including behavioral and emotional issues

  • Experience with facilitating workshops or trainings preferred

  • Demonstrated knowledge of community resources, and skills in developing and maintaining collaborative working relationships with community services providers

  • Committed to working with a diverse population

  • Demonstrated communication (written and verbal), and interpersonal skills

  • Ability to work cooperatively as part of a team as well as ability to work independently, demonstrating strong initiative and enthusiasm

  • Ability to handle sensitive information in a confidential manner

  • Computer proficiency with all Microsoft Office applications

  • Professionalism, punctuality, flexibility and reliability are essential

  • Able and willing to travel locally for job related duties as needed


  • Competitive Health, Welfare & Lifestyle Benefits – 100% employer paid for employee!

  • Generous vacation time and holidays – including paid winter break

  • A 403 (b) with an employer match

  • On-going professional development for all staff

  • A chance to make a difference in the lives of kids and their families


  • Competitive salary

  • Competitive Health, Welfare & Lifestyle Benefits that include a Kaiser and an Aetna Gold Plan.

  • Healthcare premiums 100% paid for employee and 25% paid for dependents.

  • Generous vacation time starting at 15 days a year.

  • 10 paid Holidays AND a paid winter closure between Christmas and New Years.

  • A retirement plan with an employer match up to 7% of your salary.

  • Ongoing professional development for all staff.

  • Management support and reimbursement opportunities for your continuing education.

  • A chance to make a difference in the lives of kids and their families.

  • A fun, dynamic and collaborative working environment.

  • Possible student loan forgiveness opportunities.

FACES SF is proud of the diversity found in our organization and is an Equal Opportunity Employer


TO APPLY: Please send cover letter and resume to