WORKFORCE

- Mayor Ed Lee

Since 2004 our Workforce Program has been assisting San Franciscans and Bay Area residents in acquiring the skills they need to enter the workforce or advance their careers. Our program is located in Visitacion Valley and we strive to bridge the gap between the job seeker and local companies looking for qualified candidates. We provide resume assistance, job search workshops, computer access, job leads, and scheduled hiring events and job fairs. FACES SF has language capacity in English, Spanish, and Mandarin and Cantonese.

At FACES SF we make a dedicated effort to reach out to the community and inform them of the services that we provide. Our outreach techniques include email blasts, group texts, social media, brochures, speakers, orientations, and ads. We also partner with other agencies and programs in the community to ensure our clients the best opportunity in becoming job-ready.

Our clients go through an initial intake and assessment process that includes: career advising, individual employment plans, and placement assistance. For each client, the staff at FACES SF take time to explain these services, the Workforce Investment and Opportunity Act (WIOA) , and all other OEWD-funded programs.

FACES SF refers candidates to barrier removal services specific to their needs, including substance abuse counseling, mental health services, child care, housing, and referrals to industry sector training academies. It is through our extensive knowledge of San Francisco programs and services that FACES SF staff can guide our clients in the right direction.

Our staff provides integrated services to all individuals through a qualified career advisor. FACES SF career advisors coordinate, implement, and review services to support our clients’ needs. Key responsibilities include: tracking the client's progress, assisting clients in removing barriers to success, providing career and motivational coaching, advocating on behalf of the client, and referring the client to other resources that can meet needs that are identified.

The job readiness training process at FACES SF includes: reviewing and revising resumes and cover letters, conducting interview workshops featuring one-on-one mock interviews. We provide supportive services administered by OEWD and implemented at VVNAP, as well as assisting with background checks by way of offering suggestions on how to obtain necessary documents.

Our career advisors assist job-ready clients in their job search and guide them to the relevant positions. The FACES SF staff provides follow-up and retention services for up to 12 months after successful placement into employment. These services include identifying and addressing barriers that may jeopardize the client’s new employment.

To learn more, contact: Visitacion Valley Neighborhood Access Point (415) 239-8705 or email Susan Murphy at smurphy@facessf.org

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